Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Company or organization details
• Device and usage data from IoT systems
• Communication preferences
• Technical support inquiries and feedback

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our IoT automation services
• Responding to your inquiries and support requests
• Sending service updates and notifications
• Improving our products and services
• Complying with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and the safety of users
• In connection with a business transfer or acquisition

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by emailing contact@matriqgo.com or through our contact page.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal information
• Right to correct inaccurate data
• Right to delete your data
• Right to data portability
• Right to opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@matriqgo.com or through our contact page.